Last updated: 1 October 2026
This policy explains what information AcceleratePhysics collects, why we collect it, and what we do with it.
1. Information we collect
When you take a sample paper: your email address, your name, and your WhatsApp number if you choose to give it. An account is created for you automatically using that email address, so your papers and your practice stay in one place. You do not have to choose a password to receive the paper — we email you a link to set one whenever you want to sign in.
When you buy something: your name, email address, and phone number if you provide one. Payment details are collected and processed by Razorpay — we never see or store your card number, UPI ID or bank details.
When you contact us: your email address and whatever you write to us.
Automatically: basic technical information such as IP address, browser type and pages visited, collected through standard website analytics.
2. Why we collect it
- To open the paper or product you asked for in your account
- To reply to your questions and provide support
- To create and run your student account
- To send you a short series of follow-up emails about the paper you took and about material for your exam. Every one of them carries an unsubscribe link, and one click stops them for good
- To keep records required under Indian tax law
- To detect and prevent misuse of our material
3. What we do not do
We do not sell, rent or trade your personal information to anyone.
4. Who we share it with
We share information only where it is necessary to run the business:
- Razorpay, to process your payment
- Our hosting provider, which stores the website and its database
- Brevo (Sendinblue SAS, France), which holds our contact list and sends our emails. This means your name and email address are stored on servers in the European Union
- Meta and Google, through the advertising and analytics tags on this site. These record visits and actions, not your name or email address
- Government authorities, where required by law
5. Your student account and the practice portal
The account created for you holds your email address, your name, the papers you have taken or bought, and — if you use the practice portal — your test attempts, your scores and the time you took.
That record is yours. We use it to show you your own progress and to decide which material your account may open. We do not publish it, and we do not show it to other students.
6. How long we keep it
We keep order records for as long as required under Indian tax and accounting law, currently eight years. We keep email correspondence for as long as it is useful for support. If you ask us to close your account we will delete it, apart from the order records we are required to keep. When a purchase reaches the end of its one year the material simply stops opening; your account, your attempts and your scores stay with you until you ask us to close the account.
7. Cookies
This website uses cookies to keep your cart working, to keep you logged in if you have an account, and to measure traffic. You can block cookies in your browser, but parts of the checkout may stop working.
8. Your rights
You may write to us at any time to:
- ask what personal information we hold about you
- correct anything that is wrong
- ask us to delete your information, subject to records we must keep by law
- unsubscribe from our emails
Write to contact@acceleratephysics.in and we will respond within 30 days.
9. Students under 18
Our material is for students preparing for JEE and NEET(UG), and many of them are under 18. If you are under 18, please use this site with the knowledge of a parent or guardian, and have them make any purchase.
A parent or guardian may write to us at any time to ask what we hold about their child, or to have it deleted. Write to contact@acceleratephysics.in.
10. Security
We use industry-standard measures including HTTPS encryption to protect your information. No system is completely secure, and we cannot guarantee absolute security.
11. Changes to this policy
We may update this policy. The current version is always published on this page.
12. Contact
Questions about this policy, or about your data: contact@acceleratephysics.in
